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Relay

Sync your Relay orders directly with our fulfilment platform for seamless, automated despatch from our Essex warehouse.

Why connect Relay with IMD Fulfilment?

Relay is a UK last-mile delivery service offering flexible, customer-focused parcel delivery solutions. They are designed to give consumers more control over when and where they receive their parcels.

Integration Features

Flexible last-mile delivery, automated

Relay shipments are booked automatically through our platform, giving your customers greater control over their delivery experience.

Delivery choice built in
Tracking with full customer visibility
Tracking Updates
Flexible last-mile delivery, automated

Relay shipments are booked automatically through our platform, giving your customers greater control over their delivery experience.

Delivery choice built in
Tracking with full customer visibility
Tracking Updates

How the Relay integration works

How the Relay integration works

Once connected, orders are automatically routed to Relay via our platform, generating shipping labels and booking collections without manual input. Tracking references are captured instantly and fed back to your sales channels, keeping customers informed at every stage. Our team manages the entire despatch process from our warehouse — you simply monitor progress through your IMD dashboard.

Once connected, orders are automatically routed to Relay via our platform, generating shipping labels and booking collections without manual input. Tracking references are captured instantly and fed back to your sales channels, keeping customers informed at every stage. Our team manages the entire despatch process from our warehouse — you simply monitor progress through your IMD dashboard.

How the Relay integration works

Once connected, orders are automatically routed to Relay via our platform, generating shipping labels and booking collections without manual input. Tracking references are captured instantly and fed back to your sales channels, keeping customers informed at every stage. Our team manages the entire despatch process from our warehouse — you simply monitor progress through your IMD dashboard.

Have a question?

Our friendly team is always here to help you with quick, clear, and reliable answers whenever needed.