Customer Service 101: Are You Handling Inbound and Outbound Calls Correctly?

In your e-commerce business, it’s important to provide excellent customer service that drives repeat sales and boosts your online reputation. As your contact centre gets inbound calls and places outbound ones, it’s important to know the ins and outs of how to communicate correctly to get these significant benefits. Plus, if you’re unable to provide [...]

By | 2017-05-19T13:37:19+00:00 May 19th, 2017|Uncategorised|0 Comments