What is a Fulfilment Service?

As e-commerce businesses become popular, the need for fulfilment services is increasing. But, what exactly is a fulfilment service? Read below to find out, so that you can determine if this solution would help your business. Definition of Fulfilment In a business sense, the term fulfilment refers to receiving, packing and shipping orders. These activities, [...]

By | 2018-02-06T13:18:35+00:00 May 19th, 2017|Uncategorised|0 Comments

Customer Service 101: Are You Handling Inbound and Outbound Calls Correctly?

In your e-commerce business, it’s important to provide excellent customer service that drives repeat sales and boosts your online reputation. As your contact centre gets inbound calls and places outbound ones, it’s important to know the ins and outs of how to communicate correctly to get these significant benefits. Plus, if you’re unable to provide [...]

By | 2018-02-06T13:18:08+00:00 May 19th, 2017|Uncategorised|0 Comments

Pick, Pack and

Ship Process: Is it Worth Hiring a Business to Do It for You?

If your company provides products (rather than services), you have likely considered at some point whether it is worth hiring a business to pick, pack and ship items to your customers for you. Here are useful tips for whether outsourcing the process is right for you. What is Pick, Pack and Ship? “Pick, pack and [...]

By | 2018-02-06T13:17:41+00:00 May 19th, 2017|Uncategorised|0 Comments

Is A Stock Management System Right For Your Business?

A stock management system may be just what your business needs to run more efficiently and provide the highest customer service satisfaction possible. Also called an inventory management system, it helps with both the management and location of products. Find out if using this type of structure is right for your business by asking the [...]

By | 2018-02-06T13:17:20+00:00 May 19th, 2017|Uncategorised|0 Comments

The Benefits of Using a Distribution Service

For your business, regardless of the industry it is in, there are benefits to using a distribution service through a reputable company. Advantages include efficient processing by the distribution centers, which in turn helps to keep customer satisfaction high. Tap into Expertise When you hire a distribution service to receive, sort and ship your products, [...]

By | 2018-02-06T13:16:23+00:00 May 19th, 2017|Uncategorised|0 Comments

5 Ways a Dropshipper Will Help Your Business

When you use a reputable dropshipper, there are many advantages for your company. Here are the top 5 benefits: No need to find extra space for your inventory. That’s right. A dropshipper such as IMD Fulfillment holds your inventory for you in warehouse so that you don’t need to make extra space for the items [...]

By | 2018-02-06T13:14:33+00:00 May 19th, 2017|Uncategorised|0 Comments